But then I’d try unplugging every USB other than the cable to see if it really is a power issue. Originally posted by puzzlefox:I’ll just swoop in and lay down some (probably useless captain obvious) advice, but referring back to the power issue reply I’d try testing it with any program other than RS to see if the PC will even recognize it at all first. They don't know from the start that you tried them. I know it is irritating with those basic items, but you have to go through them to get the real help.

Then they can start digging for the more detailed issues for the ones left over.

Those fix 90% of the problems and to do hard troubleshooting on those would require a helpdesk 10 times the size of what they have.

Reboot, update drivers, try different port, do you have another pc to try. Like any IT help desk, they have the set things that they have to check first. Then they told me two advices (re-install driver and change usb port), that I've already done by myself (and I told them about that, so the answer looks like a stupid placeholder), so I guess there's no chance to get some help from ubi support. Originally posted by quzilax:UBI support answered on my question today with message, like 'Rocksmith 2014 doesn't support Windows 10' and a link to System Requirements page ( dot ubi dot com/en-US/faqs/000018158).

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